Wednesday, December 23, 2009

Day 62

Interesting response when I finally talked to my friend, she said no one confirmed with her although I have the email stating that time and date works for me. I will take the ownership of this one. It is a lesson for me to make sure I follow up the day before a call to re-confirm, at least this way I will have better control on those that are going to bail out.

Today my face is in a lot of pain and I was not too sure how I would connect with anyone at all! It hurt to move, talk and even sit up. Thank goodness for all the emails I had been sending! One of my customers is now putting herself on autoship to get the product when she wants it. Although she is only ordering the tablets, it is a good start. I emailed her back and told her exactly how to handle the transaction and if she had any problems she could call me. She was also made aware that I keep a small stock in hand just in case a customer needs the product before their shipment arrives.

On another note, today we left a gift and card for our postal worker that has been servicing our home for the past 7 years. Although I cannot go outside and talk to anyone yet (my face is too sore) I was sure to pass on a happy holiday wish.
Tomorrow is Christmas eve and I am sure there will be a flurry of last minute shopping. I will send out a special reminder to my customers about ordering for the new year.

One last thing today, I am putting on a twice a month webinar for developing business skills and will be looking for guest speakers. Who better than someone I had sponsored. I sent a query to find out their availability for January 12th. The topic is how to network effectively when attending a trade show. Should be a great talk! And help him to promote his events at the same time.

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